What materials are used in your baby support pillows and loungers?
Our baby support pillows and loungers are made from high-quality, hypoallergenic materials. Typically, they feature soft, breathable fabrics and non-toxic fillings to ensure comfort and safety for your baby.
Are your products safe for newborns?
Yes, all of our products are designed with the utmost safety in mind. They meet or exceed industry safety standards, and we ensure that materials used are non-toxic and baby-friendly.
How should I clean and maintain my baby products?
Cleaning instructions vary by product. For most items, gentle machine washing on a cold cycle and air drying is recommended.
Can I use a baby lounger for overnight sleep?
Baby loungers are designed for supervised lounging and playtime, not for overnight sleep.
What is your return policy for baby products?
We offer a 14-day return policy for our products. Items must be unused, in their original packaging, and in a sellable condition. Please refer to our returns policy page for more detailed information and instructions.
How long does shipping take, and do you offer international shipping?
Shipping times vary based on your location and the shipping method selected. Domestic orders typically arrive within 5-7 business days, while international shipping times can vary. Please check our shipping policy page for more specific details and rates.
Do you have any special discounts or promotions available?
We frequently offer special discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest offers and sales.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service team as soon as possible with your order number and a photo of the issue. We will work to resolve the problem promptly, whether it involves a replacement or a refund.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at info@yourstore.com
Other inquiries? Let's chat.
Please email us at shop@yourstore.com